Practical tool
How to deal with
people resistant
to change
Change happens outside your comfort zone. If you resist it, you stay stuck; if you accept it, you grow. In today’s fast-changing world, adapting is essential to avoid falling behind.
What’s inside
How to deal with people resistant to change
Part 1
Why it’s hard to make a change
Part 2
The role of environment, leadership, and results
Part 3
Help resistant people follow a different route
3 parts
Structured modules
Practical
Apply from day one
5
Practical activities
This tool will help you
four things you'll
understand differently
01
Why people resist change and why that's normal
Resistance isn’t stubbornness. You’ll understand the psychological mechanics behind why people cling to comfort and why forcing change never works.
02
The green flag/red flag dynamic
People open to change and people resistant to it see the world through opposite lenses. You’ll learn to recognize which lens someone is using — and how to work with it instead of against it.
03
The three pillars that make change possible
Environment, leadership, and concrete results — remove any one of these and change collapses. You’ll understand exactly how to create the conditions where change becomes possible.
04
How to guide resistant people without pushing
The people most resistant to change are the last to change, unless they have a great leader. You’ll learn the specific approach that helps them follow a different route at their own pace.
How to deal with people resistant to change
A change never happens in the comfort zone. But there are people who know how to create the feeling of comfort around their change and then there are people resistant to change.
When it comes to people open to change, they:
• Admit they want or need to change;
• Know what to do to make the change happen;
• Don’t really need external help but are open to having an extra helping hand.
When it comes to people resistant to change, they:
• May never admit they need a change;
• Don’t really know what to do to make the change happen;
• Need external help from the environment and their leader.
If you are part of a team or organization and you work with people, the people who are resistant to change are the last who are going to change. To do that, they need to have a great leader, they need to have the proper environment, and they need to see that others are going through a great change as the result of having a great leader and the proper environment.
Otherwise, if things aren’t impressive, you’ll find that the comfort zone is more than welcomed by those who are resistant to change.
We are all guided by the feeling of comfort but what you should understand is that people resistant to change are more guided by the feeling of discomfort.
Imagine the feeling of comfort as a green flag and the feeling of discomfort as a red flag. When people are open to change, they see the green flag as clear as it can be seen and the red flag is not as strong as it should be. With people resistant to change it’s exactly the opposite – they see the red flag as clear as it can be seen and the green flag is not as strong as it should be.
People open to change are capable of taking that green flag from their daily routine and move it (they carry it themselves) somewhere they’ve never been before, even if there’s a red flag around. People resistant to change don’t even want to hear about moving the green flag. Instead, they focus on the red flag and they throw it (they don’t carry it themselves) to all the places where they don’t want to go.
The constant change demanded by our society
We’re living in a society where adapting to change is vital.
For a second, let’s imagine life 30 to 50 years ago. You were born in a city where you never had the chance to move out of. In that city, you would finish your studies (if any), get a job, and do the same thing until you were 65 years old and then retire.
On the other hand, if you look at the present moment, you can change the city whenever you want, you don’t even have to finish your studies or you can focus on two colleges at a time, and you will have at least three different jobs until you retire.
We’re living in a world where there are unlimited options regarding the skills we can learn and because of that, there are unlimited times in which the world we’re living in will change. To that change we have to adapt.
If you don’t adapt, you die.
Not literally, but if you don’t change and you don’t learn the skills demanded by the world we’re living in, you’ll be left behind. Being behind means struggling to live life as it is, in a fast-paced environment.
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